Terms & Conditions
Last updated: December 24, 2024
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
2. Products and Services
We offer handcrafted wedding accessories including phetas, ghunghats, dupattas, and related items. Product descriptions and images are provided for reference. Actual products may vary slightly due to the handmade nature of our items.
3. Ordering and Payments
- Orders are placed via WhatsApp communication
- Prices are quoted in Indian Rupees (INR)
- Custom orders require a 50% advance payment
- We accept UPI, bank transfers, and select COD locations
- Orders are confirmed only after receipt of advance payment
4. Custom Orders
Custom orders are made specifically to your measurements and specifications. Please provide accurate measurements as we cannot accept returns for sizing issues caused by incorrect measurements provided by the customer.
5. Shipping and Delivery
- We ship across India
- Delivery typically takes 3-7 business days
- Shipping charges are calculated based on location
- Risk of loss transfers to customer upon delivery
6. Returns and Refunds
Due to the custom nature of our products:
- Custom-made items cannot be returned
- Exchanges only for manufacturing defects
- Report any defects within 48 hours of delivery
- Refunds are processed within 7-10 business days
7. Intellectual Property
All content on this website including images, designs, and text are the property of Sunil Fetawale and are protected by copyright laws. You may not reproduce or distribute our content without written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Our liability is limited to the purchase price of the product.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of modified terms.
10. Contact
For questions about these Terms, please contact us:
- WhatsApp: +91 7020708747
- Location: Maharashtra, India